Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime.
Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth.
With Kommunicate agent app, you can:
Manage customer conversation from anywhere:
Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go.
Manage group chats:
Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere.
Search and initiate conversations:
Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team.
Quick Replies:
Use Quick Replies to instantly reply for common queries from your directory of canned responses.
Take over from bot:
Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff.
User information section:
Now you can see all the user information available in the Kommunicate webapp in your iOS app as well.
Conversation sharing and universal links:
Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.